Real people leaders with real challenges. HR on the Frontline is where experienced HR practitioners share proven, in-the-field playbooks for engagement, retention, recognition, and building culture that sticks. For teams everywhere, with a focus on frontline, deskless, and distributed workforces.
Latest episodes
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56 min
Understanding Compensation Communication In The Workplace
This episode breaks down what pay transparency actually means for HR leaders, managers, and frontline employees navigating a rapidly shifting compensation landscape. Listeners will…
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54 min
Restructuring HR Operations For Less Firefighting
This episode explains why so many HR teams spend most of their time on transactional work like payroll, compliance, and data cleanup instead of strategic priorities like culture an…
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52 min
Building Trust In Manufacturing And Distribution
This episode looks at why frontline employees in manufacturing and distribution really quit their jobs, and why the answer is usually trust, not wages. A veteran HR leader who has…
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49 min
Can HR Actually Be Transparent with the Frontline?
Send us Fan MailTransparency is one of the most overused words in leadership.Most organizations say they practice it. Few do when it actually matters.Frontline employees feel the i…
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48 min
Operationalizing Engagement: How Leaders Make It Part of the Work
Send us Fan MailEngagement tools have long been treated as a “nice to have.”Something you invest in when there’s extra budget.And something that quickly gets cut when priorities sh…
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1 h 07
Connection, Community & Frontline Performance w/ JD Dillon
Send us Fan MailWe spend a lot of time talking about frontline performance through metrics, productivity, and turnover.But underneath all of that are people doing hard work every d…
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53 min
Resilient Workforces: How People Leaders Can Guide Teams Through AI and Change w/ Kat Kibben (Three Ears Media…
Send us Fan MailUncertainty has become the default setting of work.AI is reshaping roles faster than job descriptions can keep up.Frontline teams are being asked to adapt to new to…
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52 min
When Culture Becomes Reactive w/ Lia Seth (Cylinder)
Send us Fan MailMost organizations eventually hit a moment where the employee experience starts to fray.It might happen during rapid growth, a restructuring, when new leadership co…
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57 min
Stop Chasing Engagement and Start Fixing Recognition w/ Joey Price (JumpStart HR)
Send us Fan MailYou’d be hard pressed to find people leaders who don’t genuinely want to recognize great work.You care about your teams, but you’re also under pressure making hundr…
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59 min
Say Less, Mean More: Internal Comms That Work w/ Pamela Kaye (PK Communications)
Send us Fan MailMost companies think internal communication is updates, newsletters, or another Slack post that just gets ignored.But, employees experience it differently.They expe…
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1 h 15
Re-imagining the world of work with AI w/ Sarika Lamont (Vidyard)
Send us Fan MailAI is already reshaping how work gets done, and people leaders are being asked to guide teams through a shift that is moving faster than most organizations are read…
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49 min
Is Connection a Crucial Performance Metric? w/ Dr Thorp (Quantum Connections)
Send us Fan MailFor years, organizations have tried to buy loyalty.Higher pay. Better perks. More benefits.But a growing body of evidence suggests that none of those are the real n…
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1 h 08
How AI is enhancing, not replacing, human collaboration w/ Artem Koren (Sembly AI)
Send us Fan MailAI isn’t here to replace people.It’s here to change how we work together.But it doesn’t always feel that way, especially in today’s uncertain job market.Today, we’r…
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49 min
Flexible Staffing for Frontline Success (Without Breaking the Workforce) w/ James Terry (Indeed Flex)
Send us Fan MailFlexible staffing gets talked about like a silver bullet.“More agility.”“Lower costs.”“Better coverage.”But on the frontline, flexibility can either unlock performa…
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44 min
Accessibility as a Competitive Advantage w/ Britne Jenke (Inclusive Pixelation)
Send us Fan MailAccessibility isn’t just the right thing to do It can be a strategic advantage.Today, we’re talking about how inclusive design, proactive accommodations, and access…
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50 min
Platitudes are not gratitudes w/ Hayley Shelton (Mockingbird Consulting)
Send us Fan MailGratitude was never meant to be a checklist item.Especially in hiring.Candidates feel pressured to send the “perfect” thank-you note… and some managers treat it lik…
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51 min
The overlooked side of DEI w/ Rachel Shaw (Rachel Shaw Inc)
Send us Fan MailDEI is talked about constantly, but there’s a whole side of it that doesn’t get the attention it deserves.Disability inclusion and caregiver support aren’t “nice-to…
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47 min
2025: A Year in Review
Send us Fan MailAs we head into 2026, we wanted to pause, not to predict what’s next, and not to replay the same trends you’ve already heard a dozen times, but to be honest about w…
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37 min
Bridging the digital divide for frontline workers w/ Victoria Dew (Dewpoint Communications)
Send us Fan MailFrontline workers are used to feeling disconnected.While corporate teams adapt to hybrid work, digital tools, and AI, many frontline employees are still operating i…
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47 min
Stop Ignoring the Human Side of Workforce Transformation w/ Amy Bouque (Kelly)
Send us Fan MailWorkforce transformations are messy… and HR is the first to feel the heat.Our guest today has been in the trenches, leading change at major organizations. She’s her…