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Small Business Confidential

by Mike Reilly · 58 episodes

BusinessEntrepreneurship

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40+ year business owner, Mike Reilly, shares the dirty secrets of owning your own small business.

Latest episodes

  1. Raise Your Floor Not Your Ceiling

    [1:55] A’marri introduces the idea of raising your floor, focusing on non-negotiable habits and consistent performance.[5:30] Mike connects the concept to real estate and business,…

    27 min
  2. Business Lessons They Don’t Teach in School

    [1:15] Mike introduces the episode and frames the conversation around four generations of entrepreneurial experience.[4:00] A’marri explains RPC’s entrepreneurial mindset, focusing…

    39 min
  3. Managing is Sales: Be Someone Worth Following

    [1:15] Mike introduces the topic of managing employees, customers, tenants, and subcontractors, explaining why managing is part of sales.[10:45] A’marri discusses hiring lessons, t…

    55 min
  4. How To Bring Value To Your Customers and Not Just A Price

    [1:15] Mike opens the weekly sales meeting by discussing price, customer budgets, and why the number a customer gives is not always the final number.[13:15] A’marri explains why kn…

    58 min
  5. How to Separate Yourself From Competition

    [1:15] Mike opens the episode by introducing the sales meeting and framing the discussion around how small business owners can better sell their services, products, and value.[4:45…

    44 min
  6. How Selling Informs The Marketing

    Mike leads our weekly sales meeting and we talk [1:15] Mike introduces the weekly sales meeting and explains how the team uses sales feedback to adjust marketing.[6:45] A’marri exp…

    27 min
  7. If You're An Order Taker, You're Not A Salesman

    [1:20] Mike explains the difference between an order taker and a true salesperson, emphasizing that real sales requires asking questions and guiding the customer.[3:50] The group d…

    17 min
  8. Sale is Not a 4-Letter Word and How to Create a Customer for Life

    [3:10] Mike introduces the topic of sales and explains why selling should not be viewed negatively, emphasizing that strong sales skills help build long-term customer relationships…

    47 min
  9. AI and Improving the Workflow in your Small Business

    Mike, Brook, Mac, and A’marri break down how AI is transforming business and everyday life — from workouts and financial planning to marketing and content creation. The conversatio…

    33 min
  10. It's Being A Leader.... Stupid. Lessons In Running An Organization.

    We break down how leadership, culture, and accountability drive success—using the Cleveland Browns as a case study—why creating a culture matters more than schemes and products0:30…

    43 min
  11. Production Is Required in Managing Your Small Business and The Cleveland Browns

    Mike, Brook and A'marri talk about managing, leadership and the Cleveland Browns.There is irony in the statement from Kevin Stefanski's first press conference as The Browns coach,…

    38 min
  12. Setting Goals, Scripting Plans

    Mike and Brook discuss setting your goal, setting your script, extreme ownership and connecting daily goals to your strategic goal for the year. Fail to plan, plan to fail.02:15 Br…

    36 min
  13. How We're Using AI Both Personally And Professionally

    Mike, Brook, and A’Marri share how they personally and professionally use AI — from handling emails and financial reports to streamlining business processes and even creative work.…

    30 min
  14. Where's My Money!

    Mike, Brook and A'marri talk about collections and problem customers.How do you collect the money owed to you? When to do a deposit or a prepay? How to make sure you don't run into…

    21 min
  15. Investing In Solar Power And Change

    Part 1 involves a meeting with Alex who works in consulting and providing solar energy for businesses. Part 2 is a recap and follow up from Brook and Amarri on what they would like…

    30 min
  16. The Young Resident's Perspective On The Cleveland Heights Mayor

    Brook and Amarri talk about what they are looking for from the new mayor of Cleveland Heights once they are elected.2:30 Brook introduces the topic: what younger Cleveland Heights…

    22 min
  17. Voices On The Margins and Laura Real Change Hong

    Mike, Brook and A'marri talk about the mentality infecting a lot of Cleveland Heights residents that accepts the status quo and how the presence of Laura Hong who is running for ma…

    25 min
  18. The Time Wasters

    Mike, Brook and A'marri discuss their new process for hiring as well as learning lessons from the past, how people spend all their time looking for jobs instead of working them, ho…

    41 min
  19. The 2% Club

    The 2% Club: where 2% of your customers give you 98% of your problems. How to recognize what it is and what to do about it.1:30 Mike introduces the concept of the "2% Club"—the sma…

    32 min
  20. Leadership From A Male Perspective

    MIke, Brook, and A’marri discuss what makes a great leader from a male perspective—drawing on books, movies, real-life work experience, and generational lessons. From setting expec…

    31 min
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