This series is brought to you in partnership with MouthMedia Network and the NORA network where we re-visit the key themes presented at Online Retailer FUSION in October 2020. Join us as we take a look at how these topics resonate in the current climate and a look forward at how it plays out over 2021.
Latest episodes
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23 min
Customer Lead Innovation at Little Birdie
The retail landscape has been evolving dramatically over the years, with evolving consumer expectation & rapid pace of technological advances. Retailers today are required to focus…
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39 min
Australia Post: Supporting Small Businesses
It is often said that small business is the backbone of the Australian economy. Throughout the pandemic, businesses have needed to look for ways to survive, while simultaneously le…
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31 min
Silvio Giorgio, General Manager of Data Science, Australia Post
Drawing on experience from delivering more than 400 million parcels a year to over 12.3 million addresses and capturing feedback from millions of parcel receivers, Australia Post i…
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38 min
Jason Bradshaw // Chief Customer & Marketing Officer, Volkswagen
A preview of the opening keynote speaker at Online Retailer Conference & Expo this July where Jason will explore how the growth of online retail relies on creating a meaningful cus…
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55 min
Jon Bird CEO, VMLYMR // Shane Lenton, Chief Information and Digital Officer, Cue Clothing
In a two for one deal, we pick the brilliant minds of our guests to look at the intersection and partnership (or battle?) between ecommerce and bricks & mortar, and how that discus…
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26 min
Gabby Leibovich // Co-Founder Catch, Author of Catch of the Decade
Creator of multiple businesses that resulted in a combined exit value of $1billion – here we discuss the trends to look out for as the retail industry continues to thrive beyond th…
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33 min
Matt Hasaan // Senior Economist, Westpac
This episode we speak to Matt Hasaan, Senior Economist at Westpac and a total expert on the insights of the behaviours of the Australian consumer plus we pick up the conversation a…